Policies - refund and privacy

Store and Albums products – Refund Policy

If you cancel a purchase of a product before the manufacture has commenced and are entitled to a refund. Your order details and design will be confirmed by Us with emails. Once everything is approved by emails your order will be sent to production. After the order is sent to production team there is no refund. I will usually refund any money received from you using the same method originally used by you to pay for your purchase. I will process the refund due to you as soon as possible and, in any event, within 30 days of the day I received your valid notice of cancellation.  If a wedding album is damaged or missing during the shipping  we will print a new album or the album will be repaired. We do not take any responsibility for the quality of prints from an outside source that are used by you the client ie. printing from a kiosk

Digital products

Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, I will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by Me to issue a refund. However, I will do everything possible to ensure that you are happy with your purchase! Please know that your satisfaction is our goal.  I stand behind my products and with our customers! I want you to be satisfied with the outcome so I will make a reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so I can help resolve the issue.

 Purchases and payments

We accept the following forms of payment:

–  Revolut

–  PayPal

–  Bank Transfers

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site or a 3rd party we use. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Shipping and returns:

To return your product, you should return your product to:

FORGED IN LOVE PHOTOGRAPHY – Andrew Sharman

THE WATCH,

RANTAVAN,

MULLAGH,

CAVAN,

A82 XV56

IRELAND

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping any item, you should consider using a trackable shipping service or purchasing shipping insurance.

• PRIVACY POLICY

* Personal Data

Personal Data means data about a living individual who can be identified
from those data (or from those and other information either in our
possession or likely to come into our possession).

* Usage Data

Usage Data is data collected automatically either generated by the use of
the Service or from the Service infrastructure itself (for example, the
duration of a page visit).

* Cookies

Cookies are small pieces of data stored on your device (computer or mobile
device).

* Data Controller

Data Controller means the natural or legal person who (either alone or
jointly or in common with other persons) determines the purposes for which
and the manner in which any personal information are, or are to be,
processed.

For the purpose of this Privacy Policy, we are a Data Controller of your
Personal Data.

* Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who
processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process
your data more effectively.

* Data Subject (or User)

Data Subject is any living individual who is using our Service and is the
subject of Personal Data.

Information Collection and Use
——————————

We collect several different types of information for various purposes to
provide and improve our Service to you.

Types of Data Collected
~~~~~~~~~~~~~~~~~~~~~~~

Personal Data
*************

While using our Service, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you
(“Personal Data”). Personally identifiable information may include, but is not
limited to:

* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
* Cookies and Usage Data

Usage Data
**********

We may also collect information how the Service is accessed and used (“Usage
Data”). This Usage Data may include information such as your computer’s
Internet Protocol address (e.g. IP address), browser type, browser version,
the pages of our Service that you visit, the time and date of your visit, the
time spent on those pages, unique device identifiers and other diagnostic
data.

Tracking; Cookies Data
************

We use cookies and similar tracking technologies to track the activity on our
Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous
unique identifier. Cookies are sent to your browser from a website and stored
on your device. Tracking technologies also used are beacons, tags, and scripts
to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a
cookie is being sent. However, if you do not accept cookies, you may not be
able to use some portions of our Service.

Examples of Cookies we use:

* Session Cookies. We use Session Cookies to operate our Service.
* Preference Cookies. We use Preference Cookies to remember your preferences
and various settings.
* Security Cookies. We use Security Cookies for security purposes.

Use of Data
———–

Forged in love photography uses the collected data for various purposes:

* To provide and maintain our Service
* To notify you about changes to our Service
* To allow you to participate in interactive features of our Service when
you choose to do so
* To provide customer support
* To gather analysis or valuable information so that we can improve our
Service
* To monitor the usage of our Service
* To detect, prevent and address technical issues

Legal Basis for Processing Personal Data Under General Data Protection
Regulation (GDPR)
—————————————————————————————-

If you are from the European Economic Area (EEA), Forged in love photography
legal basis for collecting and using the personal information described in
this Privacy Policy depends on the Personal Data we collect and the specific
context in which we collect it.

Forged in love photography may process your Personal Data because:

* We need to perform a contract with you
* You have given us permission to do so
* The processing is in our legitimate interests and it’s not overridden by
your rights
* To comply with the law

Retention of Data
—————–

Forged in love photography will retain your Personal Data only for as long as
is necessary for the purposes set out in this Privacy Policy. We will retain
and use your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and
policies.

Forged in love photography will also retain Usage Data for internal analysis
purposes. Usage Data is generally retained for a shorter period of time,
except when this data is used to strengthen the security or to improve the
functionality of our Service, or we are legally obligated to retain this data
for longer time periods.

Transfer of Data
—————-

Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or
other governmental jurisdiction where the data protection laws may differ than
those from your jurisdiction.

If you are located outside Ireland and choose to provide information to us,
please note that we transfer the data, including Personal Data, to Ireland and
process it there.

Your consent to this Privacy Policy followed by your submission of such
information represents your agreement to that transfer.

Forged in love photography will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this Privacy Policy
and no transfer of your Personal Data will take place to an organization or a
country unless there are adequate controls in place including the security of
your data and other personal information.

Disclosure of Data
——————

Disclosure for Law Enforcement
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Under certain circumstances, Forged in love photography may be required to
disclose your Personal Data if required to do so by law or in response to
valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
~~~~~~~~~~~~~~~~~~

Forged in love photography may disclose your Personal Data in the good faith
belief that such action is necessary to:

* To comply with a legal obligation
* To protect and defend the rights or property of Forged in love
photography
* To prevent or investigate possible wrongdoing in connection with the
Service
* To protect the personal safety of users of the Service or the public
* To protect against legal liability

Security of Data
—————-

The security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100%
secure. While we strive to use commercially acceptable means to protect your
Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)
—————————————————————————

If you are a resident of the European Economic Area (EEA), you have certain
data protection rights. pawel bebenca _ photography aims to take reasonable
steps to allow you to correct, amend, delete, or limit the use of your
Personal Data.

If you wish to be informed what Personal Data we hold about you and if you
want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

* The right to access, update or to delete the information we have on you.
Whenever made possible, you can access, update or request deletion of your
Personal Data directly within your account settings section. If you are
unable to perform these actions yourself, please contact us to assist you.

* The right of rectification. You have the right to have your information
rectified if that information is inaccurate or incomplete.

* The right to object. You have the right to object to our processing of
your Personal Data.

* The right of restriction. You have the right to request that we restrict
the processing of your personal information.

* The right to data portability. You have the right to be provided with a
copy of the information we have on you in a structured, machine-readable
and commonly used format.

* The right to withdraw consent. You also have the right to withdraw your
consent at any time where pawel bebenca _ photography relied on your
consent to process your personal information.

Please note that we may ask you to verify your identity before responding to
such requests.

You have the right to complain to a Data Protection Authority about our
collection and use of your Personal Data. For more information, please contact
your local data protection authority in the European Economic Area (EEA).

Service Providers
—————–

We may employ third party companies and individuals to facilitate our Service
(“Service Providers”), to provide the Service on our behalf, to perform
Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these
tasks on our behalf and are obligated not to disclose or use it for any other
purpose.

Analytics
~~~~~~~~~

We may use third-party Service Providers to monitor and analyze the use of our
Service.

* Google Analytics

Google Analytics is a web analytics service offered by Google that tracks
and reports website traffic. Google uses the data collected to track and
monitor the use of our Service. This data is shared with other Google
services. Google may use the collected data to contextualize and
personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to
Google Analytics by installing the Google Analytics opt-out browser add-
on. The add-on prevents the Google Analytics JavaScript (ga.js,
analytics.js, and dc.js) from sharing information with Google Analytics
about visits activity.

For more information on the privacy practices of Google, please visit the
Google Privacy & Terms web page:
<https://policies.google.com/privacy?hl=en>

Links to Other Sites
——————–

Our Service may contain links to other sites that are not operated by us. If
you click on a third party link, you will be directed to that third party’s
site. We strongly advise you to review the Privacy Policy of every site you
visit.

We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.

Children’s Privacy
——————

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone
under the age of 18. If you are a parent or guardian and you are aware that
your child has provided us with Personal Data, please contact us. If we become
aware that we have collected Personal Data from children without verification
of parental consent, we take steps to remove that information from our
servers.

Changes to This Privacy Policy
——————————

We may update our Privacy Policy from time to time. We will notify you of any
changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior
to the change becoming effective and update the “effective date” at the top of
this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this
page.

Contact Us
———-

If you have any questions about this Privacy Policy, please contact us:

* By email: Forgedinlovephotography@gmail.com